Official FAQ — answers from our team

Lizaro Casino is operated by Sligo Ltd under Curaçao Gaming License GLH‑OCCHKTW0712052024. We launched the brand in 2025.

Click Sign up, enter your email and create a password, then confirm your email. The whole process takes under 2 minutes. You must be 18+ and play from a jurisdiction where our licence permits it.

We run KYC checks at first withdrawal. We ask for a government ID and a recent proof of address. Tobias and the compliance team review each submission within 24 hours.

Our welcome pack spreads across three deposits: 100% up to €1,000 + 100 FS, then 75% up to €1,000 + 100 FS, then 50% up to €1,000 + 150 FS. Wagering x35 on the bonus. Full terms on the bonuses page.

Wagering is calculated on the bonus amount only. Slots contribute 100%, live and table games contribute 10%. You have 30 days to complete wagering.

~1 hour for crypto, 24 hours for e-wallets, 1–3 business days for cards and bank transfers. We publish monthly medians on the payments page.

BTC, ETH, LTC, USDT (ERC‑20 and TRC‑20), Dogecoin. All crypto deposits arrive within one confirmation.

8,200+ games from 75+ studios as of April 2026. Juliette's team adds new titles every week.

Yes. 500+ tables from Evolution, Pragmatic Live, Ezugi. Roulette, blackjack, baccarat and live game shows.

We use SSL encryption end-to-end and follow GDPR. Our infrastructure is hosted in the EU. Full privacy policy on the legal page.

All games run on RNGs certified by independent labs. Studios are licensed in their own jurisdictions. RTP is published on each game's info sheet.

Deposit limits, loss limits, session time limits, reality-check reminders, cooling-off and self-exclusion are all accessible from your account settings. We also link to BeGambleAware and GamCare.

Live chat 24/7 from inside your account, or [email protected]. Our community team answers in EN, FR, DE, PL within 2 minutes on average.