Our payment methods & median timelines

Here's what we accept, what we pay with, and how long it typically takes. We publish our monthly median withdrawal times at the bottom of this page.

Methods we accept

  • Cards: Visa, Mastercard. Deposit instant, withdrawal 1–3 business days.
  • E-wallets: PayPal, Skrill, Neteller, Apple Pay. Deposit instant, withdrawal within 24 hours.
  • Crypto: BTC, ETH, LTC, USDT (ERC-20 and TRC-20), Dogecoin. Deposit within one confirmation, withdrawal typically under 1 hour.
  • Prepaid: Paysafecard, CashLib. Deposit only.
  • Bank transfer: SEPA. Deposit instant to 1 day, withdrawal 1–3 business days.

Limits

  • Minimum deposit: €20 (cards, e-wallets), €10 equivalent for crypto, €30 for bank transfer.
  • Minimum withdrawal: €30.
  • Maximum withdrawal per request: €10,000. VIP players from Silver upwards can request higher limits.
  • Monthly withdrawal cap: €50,000 (removed for Diamond tier).

Fees

We don't charge deposit or withdrawal fees. Third-party fees may apply depending on your bank, card network or crypto network.

Currencies

We support EUR, USD, GBP and the listed cryptocurrencies as base currencies on your player wallet. Currency conversion is handled at the market rate on the day of the transaction.

Our median withdrawal times — last month

We publish our actual median withdrawal times every month. This is not an estimate, it's the measured median across all requests processed in the previous calendar month.

  • Crypto: 42 minutes
  • E-wallets: 6 hours 12 minutes
  • Cards: 1 day 14 hours
  • Bank transfer: 2 days 3 hours

Note from our team. If your withdrawal exceeds the published median, write to [email protected] with your request ID. Tobias and the compliance team review KYC queues daily.